Terms & Conditions
Customer Care
We are committed to providing excellent customer service and a smooth shopping experience. If you have any questions about our products, orders, shipping, or plant care, please feel free to contact us.
📧 Customer Support: Email or Direct Message (DM)
🕘 Support Hours: Monday – Friday, 9:00 AM to 5:00 PM
We aim to respond to all inquiries as quickly as possible during business hours. Your satisfaction is very important to us, and we are always happy to assist before and after your purchase.
Privacy & Safety
Your privacy and security are extremely important to us. We only collect the personal information necessary to process your order, such as your name, shipping address, email address, and payment details.
All payments are securely processed through trusted third-party payment gateways. We do not store or have access to your credit or debit card information.
Your personal information is never sold, shared, or misused. We use industry-standard security measures to protect your data and ensure a safe shopping experience.
By placing an order on our website, you agree to our Terms & Conditions and Privacy Policy.
General Terms
-
We operate as a nursery and online plant store
-
Product images may slightly vary due to natural plant growth
-
Plant size and pot size are clearly mentioned on each product page
-
Orders are processed within 1–2 business days
-
Policies may be updated at any time without prior notice
Payment Methods
-
Credit / Debit Cards
-
Offline Payments
-
In Store Payment